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Privacy

This page explains what this website does with personal data. It applies Moroccan law no. 09-08 on the protection of individuals with regard to the processing of personal data (supervised by the CNDP) and, for visitors in the European Union, the General Data Protection Regulation (GDPR).

Who is responsible

The data controller is AMD System. To reach us about your data: write to ouzedm20.tech@gmail.com.

What we collect, why and for how long

  • Contact form. Your name, email, optional company, the type of request, an optional budget range, your message, the page and language you used, and a one-way scrambled form of your IP address (never the address itself). Purpose: to answer your request. Legal basis: your request and our legitimate interest in answering it. Retention: while we handle your request and follow up; messages marked as spam are deleted after 30 days, and the scrambled IP is removed after 30 days. You can ask for deletion at any time.
  • Newsletter. Your email address and language, only after you ask to subscribe, plus a record of what you agreed to, when, and a scrambled form of your IP address. Double opt-in: nobody is subscribed until they confirm by email, and unconfirmed requests are deleted after 7 days. Legal basis: your consent, which you can withdraw from any email. We keep an unsubscribed address only so that we do not email it again, unless you ask us to erase it.
  • Assistant (chat). If the assistant is on and you use it, the text of your messages is sent to an AI provider (Google Gemini, Groq or Cloudflare Workers AI) to write a reply. We do not store conversations. A one-way scrambled form of your IP address is used for minutes to a day to limit how many messages one visitor can send. When the assistant cannot answer from the website's content, the text of that question (with email addresses, links and phone numbers removed, and without your IP address) is kept for 7 days so we can improve the content. Please do not write personal data in the chat. Legal basis: our legitimate interest in answering visitors.
  • WhatsApp. Using WhatsApp is optional. If you choose it, you leave this website: your message is handled by WhatsApp (operated by Meta) under its own terms and privacy policy. The contact form works without it, and the message prepared by the "Send via WhatsApp" button is built in your browser and is not sent to our servers.
  • Testimonials. If you give us a testimonial (text and/or voice), we publish it, with your name, role and company, only with your explicit consent, which we record. You can ask us to remove or anonymise it at any time.
  • Site administration. Only the site owner signs in (with Google) to manage content. Visitors have no account and nothing about them is collected by signing in.
  • Security. Forms and the assistant are protected by a security check (Cloudflare Turnstile) and by rate limits based on a scrambled IP address, to stop abuse. Our host also keeps technical server logs.

Cookies

We use no analytics, advertising or tracking cookies, and no third-party trackers. We set no cookie at all. If you pick a language, your browser remembers it (local storage) only to highlight it; it is never sent to us.

Service providers

These companies process data for us:

  • Cloudflare, Inc. (United States): hosting, the security check on forms and audio storage; also Workers AI when it answers a chat message.
  • Google (United States): Firebase (database for messages and subscribers, sign-in for the site owner) and the Gemini AI service.
  • Groq (United States): AI service used to write chat replies.
  • Cloudinary: delivery of images.
  • Brevo (France): sending the newsletter and confirmation emails.
  • Meta (WhatsApp): only if you choose to write on WhatsApp.

Transfers outside Morocco

Some of these providers are located outside Morocco and the European Economic Area, notably in the United States. Data is sent to them only for the services listed above and relies on the contractual safeguards each provider offers (such as standard contractual clauses). Ask us if you want details.

Your rights

Under Moroccan law 09-08 and the GDPR you can ask to access, correct, oppose the use of, or delete the data we hold about you. Under the GDPR you can also ask to restrict the processing or receive a copy of your data, and withdraw consent at any time.

To exercise a right, write to ouzedm20.tech@gmail.com and tell us which address or name you used. We answer as soon as possible and within one month.

Complaints

If you think your rights are not respected, you can complain to the CNDP in Morocco (Commission nationale de contrôle de la protection des données à caractère personnel, www.cndp.ma) or, if you are in the European Union, to your national data protection authority.